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Help Centre

98pkr FAQ – Your Questions, Answered Clearly

Everything Pakistani players need to know about 98pkr — from creating an account and making PKR deposits to withdrawing winnings, claiming bonuses, and keeping your play safe. If your question is not in this FAQ, our support team is available 24/7.

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Account & Registration

Go to the Register page on 98pkr and fill in your full name, date of birth (you must be 18 or older), Pakistani mobile number, email address, city, and a strong password. Tick the box confirming you accept the Terms and Conditions, then click the submit button. A verification code is sent to your mobile number. Enter it to activate your account. The whole process takes under two minutes on a phone. Once your account is active, you can deposit in PKR and start betting straight away.
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The minimum age to register and use 98pkr is 18 years old. Age verification is required at registration and may be requested again at any point. Any account where the holder is found to be under 18 is closed immediately, all balances voided, and the matter escalated to compliance. There are no exceptions. If you are 18 or over, you can register here.
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Go to the Login page and click the "Forgot password?" link. Enter your registered Pakistani mobile number or email address and a reset code will be sent to your phone. Enter the code, set a new password, and you are back in. If you no longer have access to your registered number or email, contact the 98pkr support team via live chat or WhatsApp — they can verify your identity and restore access manually, usually within a few minutes.
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No. Each person is permitted one account on 98pkr. Multiple accounts per player are not allowed and will be detected during routine checks. If a player is found operating more than one account, all duplicate accounts are closed and balances may be forfeited. If you accidentally registered twice, contact support immediately to have the duplicate closed — doing so proactively will not result in a penalty.
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Log in to your 98pkr account, go to Account Settings, and look for the Contact Details section. Changing your mobile number or email address requires verification of the new contact — a code is sent to the new number or address to confirm ownership before the change is saved. This is a security measure to prevent unauthorised contact detail changes. If you have trouble updating your details, the support team can assist.
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To permanently close your account, contact the 98pkr support team via live chat or email at support@98pkr.im and request account closure. Before the account is closed, any remaining real-money balance is paid out to your registered payment method. Bonus balances that have not met wagering requirements are forfeited on closure. If you want to take a break rather than permanently close your account, consider using the cool-down period or self-exclusion tool available in your Account Settings — see our Responsible Gaming page for details.
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Deposits & Withdrawals

Log in to your 98pkr account and tap Deposit in your wallet. Choose your preferred method — Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard. Enter the amount in PKR and follow the on-screen steps to complete the transfer. Easypaisa and JazzCash deposits credit to your 98pkr balance within seconds. Bank IBFT deposits typically appear within a few minutes. The minimum deposit amount is Rs 100. All deposits are in Pakistani Rupees with no conversion charges.
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Standard withdrawals via Easypaisa and JazzCash are processed in under 10 minutes from the time of approval during normal operating hours. Bank IBFT withdrawals take up to one business day. Visa/Mastercard withdrawals can take two to five business days depending on the issuing bank. Your first withdrawal on a new account may take slightly longer due to a standard identity check — this typically adds no more than 30 minutes. Once complete, subsequent withdrawals from the same account process at full speed. The minimum withdrawal is Rs 200.
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The minimum deposit on 98pkr is Rs 100 — one of the lowest in Pakistan, which means you can test the platform with a small amount before committing more. The minimum withdrawal is Rs 200. There is no published maximum deposit or withdrawal limit for standard accounts, though very large transactions may be subject to a brief manual review as part of standard financial compliance procedures. If you regularly transact large sums, verifying your account documents in advance will speed up processing.
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If your deposit has not appeared within 15 minutes, first check your Easypaisa or JazzCash app to confirm the transaction was completed and that money was actually deducted. If it was deducted, contact the 98pkr support team via live chat or WhatsApp with your transaction reference number, the amount, the date and time, and the mobile number you sent from. The support team can trace the payment and manually credit your account. In most cases this is resolved within 15 to 30 minutes. Do not attempt the same deposit again until the first one is confirmed resolved, to avoid duplicate charges.
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98pkr does not charge fees on deposits. For withdrawals, standard transactions to Easypaisa, JazzCash, NayaPay, and SadaPay are free. Bank IBFT withdrawals may incur a small processing fee depending on your bank. Visa/Mastercard withdrawals are subject to standard card network fees which vary by issuing bank — check with your bank for their outbound transfer charges. The amount shown in your 98pkr wallet is the full amount you will receive, subject to any fees charged by the receiving institution on their end.
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As a general rule, withdrawals are processed back to the same payment method used for your most recent deposit. This is a standard anti-money-laundering requirement that protects both the platform and the player. If you need to withdraw to a different method — for example, because you no longer have access to the original payment account — contact the 98pkr support team. They will guide you through the additional verification steps required to change the withdrawal destination. Never attempt to use a payment account belonging to someone else.
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Bonuses & Promotions

New players who register and make their first deposit on 98pkr receive a welcome bonus on that first deposit. The exact percentage and maximum PKR amount are displayed on the current promotions page in your account — bonus terms are updated periodically. To trigger the bonus, opt in during the deposit process. The bonus is credited to your account within a few minutes of the qualifying deposit clearing. See the full Terms and Conditions for wagering requirements.
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Wagering requirements — sometimes called rollover — mean you need to wager a specified multiple of your bonus amount before the bonus funds convert to withdrawable cash. For example, if a bonus carries a 20x requirement and you received a Rs 1,000 bonus, you must place Rs 20,000 in total bets using that bonus before you can withdraw the resulting winnings. Progress is tracked in your account bonuses section. Not all bet types contribute equally — sports bets typically contribute 100%, while some casino game types contribute at a lower rate. Always check the specific terms attached to each bonus you claim on 98pkr.
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Yes. Existing players on 98pkr are eligible for weekly cashback on net losses — this is credited automatically every Monday to qualifying accounts. Reload bonuses are also offered periodically on subsequent deposits, particularly tied to major cricket events or PSL season fixtures. These promotions are visible in the Promotions section of your account after login. Opting in to marketing communications (via your account settings) ensures you receive notifications about time-limited bonus offers before they expire.
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After registering, go to the Referral section of your 98pkr account to find your unique referral code and link. Share that code with friends or family. When a new player registers using your referral code and makes their first qualifying deposit, both you and the referred player receive a reward credited in PKR to your respective accounts. The amount varies by current campaign. There is no cap on how many people you can refer — each qualifying referral earns a reward. Referral rewards are credited within 24 hours of the referred player's first deposit clearing.
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Bonuses on 98pkr have expiry dates. If a bonus is not claimed or its wagering requirement is not completed within the specified period, it is automatically removed from your account. Bonuses are also forfeited if the account holder requests account closure, is found to be operating multiple accounts, or is in breach of the bonus terms (for example, using restricted bet types to meet wagering requirements). If you believe a bonus was removed in error, contact the support team with your account details and the bonus reference — they can investigate and, where appropriate, reinstate it.
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Betting & Games

98pkr covers PSL, international T20s, ODIs, Test matches, bilateral series involving Pakistan, and major global T20 tournaments. For each match you can bet on markets including match winner, top batsman, top bowler, total runs per over, total sixes, fall of first wicket, individual player performance specials, and more. Live in-play betting is available for most major matches — markets update ball by ball. Browse the full Cricket Betting section after logging in to see all currently available fixtures and markets.
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The 98pkr Live Casino streams real dealers directly to your screen in HD. Available games include baccarat, blackjack, roulette, and various card game variants. All tables operate in PKR with minimum stakes starting at Rs 100. Tables run 24 hours a day, seven days a week. Simply log in, navigate to Live Casino, choose a table, and place your bets using chips — the interface mirrors what you would find in a physical casino. You can see other players' bets and interact with the dealer through a live chat function on the table.
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98pkr offers a wide range of slots from leading software providers. Each slot has reels, pay lines, and a return-to-player (RTP) percentage — this is the theoretical percentage of wagered money paid back to players over a large number of spins. An RTP of 96% means that for every Rs 100 wagered on that slot over time, Rs 96 is returned in winnings on average. Each spin is determined by a certified random number generator. Bonus features, free spins, and jackpot tiers vary by game. The minimum bet per spin on most 98pkr slots starts at Rs 10.
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98pkr's Ludo Games section offers the classic board game experience in an online format where real PKR is on the line. You join tables, roll dice, move pieces, and compete against other players. The platform version is a straight digital adaptation of traditional Ludo — the rules will be immediately familiar to any Pakistani player. Minimum stake tables are available so you can start with a small amount. Winnings are credited to your 98pkr wallet instantly and are available to withdraw via Easypaisa or JazzCash.
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98pkr's Football Betting section covers major leagues including the English Premier League, UEFA Champions League, La Liga, Serie A, Bundesliga, and international tournaments like the FIFA World Cup and AFC Asian Cup. Typical markets include match result (1X2), Asian handicap, total goals over/under, both teams to score, correct score, half-time/full-time result, and first goalscorer. Live in-play betting is available for most premium matches. Odds update in real time based on market movements and on-field events.
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Virtual Sports at 98pkr are computer-simulated versions of real sports — football, horse racing, cricket, and more — that run on a certified random number generator and happen every few minutes, 24/7, regardless of any real-world fixtures. They are ideal for players who want betting action outside of real match schedules. You browse upcoming virtual events, check the odds, place your bet in PKR, and the simulated match resolves within minutes. Winnings credit to your account immediately. Bet types mirror standard sports betting markets.
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If a cricket match or other sporting fixture is abandoned before the official result threshold is met (for cricket, typically the completion of a minimum number of overs), all affected bets are voided and the stake is returned to your 98pkr wallet. If a match is postponed but rescheduled to take place within a platform-specified window (usually 48 hours), bets typically stand for the rescheduled fixture. If the rescheduled date falls outside the window, bets are voided and stakes refunded. Specific rules for each sport are detailed in the 98pkr Terms and Conditions.
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Security & Responsible Gaming

Log in to your 98pkr account, go to Account Settings, and select Responsible Gaming. You will see options for a cool-down period (24 hours to 30 days — account suspended but not closed) and self-exclusion (minimum six months — full account block). Both take effect immediately upon confirmation. Marketing communications are suspended automatically during any exclusion period. Your real-money balance can be withdrawn at any time during self-exclusion by contacting support. Full details are on the Responsible Gaming page.
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All responsible gaming controls are available in Account Settings → Responsible Gaming. You can set daily, weekly, and monthly deposit limits, session time alerts, and loss limits. Reducing any limit takes effect immediately. Increasing a limit goes through a mandatory 24-hour delay — this is intentional, to prevent impulsive decisions from overriding a protective measure you set while calm. These tools are entirely self-service and take less than a minute to configure.
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Yes. 98pkr operates under an international gaming licence and all transactions are processed through regulated payment providers. The platform uses SSL/TLS encryption on all pages and communications. Your account and financial data are not shared with third parties except as required by law or by payment processors facilitating your transactions. Two-step verification is available for all accounts. Random number generators used in casino games and virtual sports are certified by independent testing labs. For the full privacy and data commitments, see the Privacy Policy.
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If you notice any login, bet, deposit, or withdrawal that you did not make, contact 98pkr support immediately via live chat or WhatsApp. The support team can temporarily freeze your account while the activity is investigated. Change your password immediately if you still have access. Enable two-step verification via Account Settings → Security once access is confirmed restored. Do not share your OTP codes with anyone — 98pkr staff will never ask for your password or OTP. If your registered phone number was also compromised, report the SIM issue to your mobile operator at the same time.
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Technical & App

98pkr is fully optimised for mobile browsers on Android and iOS — no separate app download is required to access the full platform. Open Chrome on Android or Safari on iOS, visit 98pkr.im, and you have access to every feature including deposits, withdrawals, live betting, live casino, and support. For faster access, add the site to your home screen: in Chrome tap the three-dot menu → Add to Home Screen; in Safari tap the share icon → Add to Home Screen. This creates a shortcut that works like an app. The full login, betting, and wallet experience is available through the browser.
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First check your mobile data or Wi-Fi connection by opening another website. If your connection is fine, try clearing your browser cache: in Chrome, go to Settings → Privacy → Clear Browsing Data and tick Cached Images and Files. Then reload 98pkr.im. If the issue persists, try a different browser. If you are on Wi-Fi, switch to mobile data or vice versa — some ISPs in Pakistan intermittently affect access to betting platforms. If none of these steps work, contact the 98pkr support team via WhatsApp or Telegram — they can confirm whether there is a platform issue and provide an alternate access method if needed.
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About 98pkr Support

Your Questions Matter — Here Is How 98pkr Handles Them

This FAQ page covers the questions that Pakistani players ask most often about the 98pkr platform. We update it regularly to reflect changes in payment methods, promotional terms, and platform features. If you read through this FAQ and still cannot find what you are looking for, please do not sit frustrated — the support team is available 24 hours a day, seven days a week via live chat, WhatsApp, and Telegram.

One thing that separates 98pkr from other betting platforms in Pakistan is that the support staff actually understand the local context. They know how Easypaisa and JazzCash work, they understand the payment patterns and timing quirks of Pakistani mobile wallets, and they can explain things clearly without pushing you around in circles. When you contact support, you get to someone who can actually help — not an automated response asking you to read the FAQ again.

For responsible gaming concerns specifically — whether it is you who is worried, or whether you are contacting on behalf of a family member — these requests are treated as the highest priority. The support team is trained to handle these conversations with care, and all responsible gaming tool activations (cool-down, self-exclusion, limit changes) can be initiated via any support channel.

Why Pakistani Players Choose 98pkr

Everything in PKR

98pkr operates entirely in Pakistani Rupees. Deposits, bets, winnings, bonuses, and withdrawals — all in PKR. No currency conversion, no hidden exchange rate costs eating into your balance.

Easypaisa & JazzCash

Deposit and withdraw using the apps already on your phone. Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and cards all accepted. Payouts via mobile wallet in under 10 minutes.

24/7 Real Human Support

Live chat, WhatsApp, and Telegram support around the clock. Pakistan-aware staff who understand local payment systems. Response times measured in minutes, not days.

Full Cricket Coverage

PSL, international T20s, ODIs, Tests, and bilateral tours fully covered. Live in-play markets that update ball by ball. More cricket markets than any other local platform.

Secure & Licensed

International gaming licence, SSL encryption on all pages, certified RNG games, and two-step verification available. Your account data and funds are protected at every level.

Responsible Gaming First

Deposit limits, session timers, loss limits, cool-down periods, and self-exclusion are all self-service and take effect in under a minute. 98pkr takes player wellbeing seriously.

Getting the Most from 98pkr

Tips for New Pakistani Players on 98pkr

If you have just registered on 98pkr and you are still finding your feet, a few practical habits make a significant difference. Start by setting a deposit limit in Account Settings before you make your first deposit — even a generous one acts as a sensible cap and prevents any session from going further than you intended. It takes 30 seconds and saves a lot of potential regret.

For cricket betting specifically, the in-play markets on 98pkr are where the most varied and interesting action is. Match-winner markets before a game starts are straightforward but offer narrower value. Betting in-play on specific over totals, wicket specials, or the next batting partnership gives you more opportunities to apply your cricket knowledge. You do not need a large balance to explore these — Rs 100 minimum bets mean you can learn the platform without significant stakes.

For slots and live casino on 98pkr, understand the basics before wagering. For slots, check the game's RTP and volatility — high-volatility slots offer bigger wins less often, low-volatility slots pay smaller amounts more frequently. For live baccarat, the banker bet has the lowest house edge of the three main bets. None of this guarantees winning — no bet ever does — but making informed choices makes the experience more engaging and helps your balance last longer.

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Payments Made Simple

PKR Deposits & Fast Payouts Explained Simply

The single biggest complaint Pakistani bettors have with offshore betting platforms is the payment process — foreign currency conversions, international card blocks, and withdrawals that take days or never arrive. 98pkr was designed to solve every one of these problems specifically for Pakistan. Every transaction is in PKR. The supported payment methods are the ones Pakistanis already use daily. And withdrawals, particularly via Easypaisa and JazzCash, process in under ten minutes under normal conditions.

To make withdrawals as smooth as possible, make sure the Easypaisa or JazzCash account you are withdrawing to is registered in your own name — the same name on your 98pkr account. This is the single most common cause of withdrawal delays on any betting platform, and it is entirely avoidable. If you deposit via bank IBFT, verify your bank account number in your account settings before your first withdrawal request.

If a withdrawal is taking longer than expected, the first thing to check is whether your identity verification documents have been submitted and approved. First-time withdrawals on new accounts sometimes require this. It is a one-time process — once verified, all future withdrawals on that account process at full speed without additional documentation requirements. The support team can confirm your verification status instantly via live chat.

Ready to Play?

Join 98pkr – Pakistan's Favourite Betting Platform

Registration takes under two minutes. Deposit in PKR via Easypaisa or JazzCash, set your limits, claim your welcome bonus, and start betting on cricket, live casino, slots, and more.

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PKR only Easypaisa & JazzCash 24/7 support 18+ only

Play Responsibly on 98pkr

98pkr is for entertainment only. Only bet money you can afford to lose. Deposit limits, session timers, cool-down periods, and self-exclusion tools are all available immediately after login. Visit the Responsible Gaming page for full details. Strictly 18+. Full terms in the Terms and Conditions.